Privacy Policy

Preamble
Introduction

Vee Friends, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website veryluckee.com/ (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information in connection with your purchase of food products through our Website.

This policy applies to information we collect:

• On this Website.

• In email, text, and other electronic messages between you and this Website.

• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

• When you interact with our advertising on third-party websites and services, if that advertising includes links to this policy.

• When you place orders, create accounts, or otherwise provide information through our ecommerce services where this privacy policy is posted.

• When you provide information or any information that is collected by us offline in our physical events, such as at VeeCon, access events, trade shows, and promotional events, or through our customer support.

It does not apply to information collected by:

Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not to use our Website. By accessing or using this Website, you agree to this privacy policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Please also keep in mind that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.

Age Restrictions

Our Website is not intended for individuals under 18 years of age. No one under age 18 may provide any personal information to or on the Website, register on the Website, or make any purchases through the Website. We do not knowingly collect personal information from individuals under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from an individual under 18, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at privacy@veefriends.com. Residents of certain states under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website in connection with your purchase of food products and use of our ecommerce services, including information:

• By which you may be personally identified, such as name, billing address, shipping address, email address, telephone number, payment card information, or any other identifier by which you may be contacted online or offline ("personal information");

• That is about you but individually does not identify you, such as IP address, demographic data, browser user-agent, purchase history, product preferences, and browsing behavior; and/or

• About your internet connection, the equipment you use to access our Website, and usage details.
  We collect this information:

• Directly from you when you provide it to us.

• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  From third parties, such as payment processors, shipping carriers, and fraud prevention services that assist us in processing your orders and delivering food products to you.

Payment Information

When you make a purchase on our Website, we collect payment card information (such as credit card or debit card number, expiration date, and security code) or other payment information necessary to process your transaction. This information is collected and processed by our third-party payment processor in accordance with Payment Card Industry Data Security Standards (PCI DSS). We do not store complete payment card numbers on our servers.

Order and Delivery Information
To fulfill your food product orders, we collect and process shipping addresses, delivery instructions, and order details including the specific products purchased, quantities, and prices. We share necessary delivery information with our shipping carriers and logistics partners to ensure successful delivery of your orders.

Food Safety and Allergen Information
If you provide information about food allergies, dietary restrictions, or special requirements, we will use this information solely to fulfill your orders appropriately and ensure food safety. We may retain this information to help with future orders, but you can request deletion at any time.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:

• To process and fulfill your food product orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.

• To communicate with you about your orders, including order status updates, shipping notifications, and delivery confirmations.

• To provide customer service and respond to your inquiries, comments, and questions.

• To send you marketing communications about our products, special offers, and promotions, where you have consented to receive such communications or where permitted by law.

• To improve our Website, products, and services, including by analyzing customer preferences and shopping behavior.

• To detect, prevent, and address fraud, security issues, and technical problems.

• To comply with legal obligations, including food safety regulations and tax requirements.

• For any other purpose with your consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Order information and transaction records are typically retained for accounting and tax purposes in accordance with applicable legal requirements. You may request deletion of your personal information subject to our legal obligations to retain certain records.

Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of payment information, secure socket layer (SSL) technology, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors to handle payment transactions

• Shipping carriers and logistics providers to deliver your orders

•  Email service providers to send order confirmations and marketing communications

• Analytics providers to help us understand how customers use our Website

• Fraud prevention services to protect against fraudulent transactions

• Customer service platforms to respond to your inquiries
  These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.